How universities can restore free speech and constructive conversations
Preview:
During the 2008 automotive industry crisis, General Motors placed a full-page ad in Automotive News, hoping to reassure lawmakers debating a bailout and a disillusioned public doubtful that American cars could still compete. In the ad, GM copped to certain failings on quality, design, and expenditures and pledged to make improvements. The letter followed a standard crisis management script: a mea culpa followed by a commitment to self-repair.
Originally published: February 12, 2024
Author: Suzanne Nossel
Position: CEO
Institution: PEN America
Published by: The Boston Globe