Teaching Conversational Skills Through Scaffolding
It’s been almost seven years since writer and public radio host Celeste Headlee gave her February 2016 TED talk, “Ten Ways to Have a Better Conversation.” It went viral. She became an in-demand speaker. People found her methods to be highly effective. They were having better conversations and even enjoying them more.
Headlee’s advice was straightforward and made up of things we hear a lot these days: be open-minded, listen more, ask open-ended questions, don’t repeat yourself, a conversation is not a self-promotional opportunity. We all need these pragmatic principles.
Originally published: October 31, 2022
Author: Laurie L. Patton
Institution: Middlebury College
Published by: Inside Higher Ed